Pivot AI: thousands of reports, one view of every vendor.

Pivot AI, also called Vendor IQ, is Fulkrum’s vendor analytics and insights platform. It turns thousands of inspection and expediting reports into vendor scores and risk indicators, with an estimated 93% less manual effort.

Pivot AI sign-in screen, titled Vendor Analytics and Insights Platform, on a tablet on an office desk
Client
Fulkrum
Input
Inspection and expediting reports since March 2020
Scores
Quality, delivery, safety, documentation
Used by
Procurement, quality and compliance teams
The challenge

Why it needed building.

Fulkrum’s inspection and expediting reports hold the evidence on how each vendor performs: what inspectors found, what went well, what keeps going wrong. The platform’s historic records go back to March 2020, and they run to thousands of reports.

Reading them report by report does not scale, and patterns across vendors and across years are easy to miss. The goal: turn that archive into scores and risk indicators that procurement, quality and compliance teams can compare and act on.

The product

Pivot AI, feature by feature.

01

Report analysis at scale

Pivot AI processes thousands of historical inspection and expediting reports, extracting findings instead of leaving them to be read one by one.

02

Four-part vendor scores

Each vendor is scored on quality, delivery, safety and documentation, built from inspection findings, positive and negative observations, recurring issues and trends.

03

Risk indicators

Scores and trends show each vendor’s weak spots and the areas that need closer oversight, so attention goes where it is needed.

04

Measured against labelled data

AI output is compared with labelled reference data, and extraction, sentiment and classification are each evaluated separately.

Walkthrough · Pivot AI

Reports in, risk out.

How a stack of inspection and expediting reports becomes vendor scores and risk indicators.

Inspection and expediting reports

Batch · 1,240 files

PDFInspection report · Vendor AParsed
PDFExpediting report · Vendor BParsed
PDFInspection report · Vendor CReading…
Illustrative walkthrough · sample data, not real client data
Results

What it delivers.

93%

Less manual effort (estimate)

Tested across 3,000+ vendor analyses
4

Score areas: quality, delivery, safety and documentation

Pivot AI vendor scores
Why it matters

The difference it makes.

Teams spend their time on decisions instead of reading. Every vendor is compared on the same four measures, and risk is visible as it builds rather than after it lands.

Procurement, quality and compliance teams use it, supported by managers and analysts, and Fulkrum’s executives use it every day.

The same document intelligence approach powers our contract screening work for Fulkrum: see the Neo Fulkrum case study.

Document intelligence: how we do this kind of work

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